Terms and Conditions live22my —
Complete Platform Usage Guide

1 Definitions and Acceptance of Terms

In this document, "live22my", "we", "Platform", or "website" refers to the online casino platform operating under the domain live22my.win. "User", "you", or "member" refers to any individual who registers and uses the services provided by live22my.

By completing the registration process and creating an account on live22my, you expressly indicate your full agreement to these Terms and Conditions. If you do not agree with any part of these terms, you are advised not to use this platform.

Live22my reserves the right to update or modify these Terms and Conditions at any time. Changes take effect immediately upon being published on this page. Continued use of the platform following such changes is considered acceptance of the revised terms.

2 Eligibility and Registration Requirements

To register and use the live22my platform, you must meet the following requirements:

• Being at least 18 years of age at the time of registration.
• Having full legal capacity to enter into a binding agreement.
• Acting on your own behalf and not as an agent or representative of any third party.
• Not be on any self-exclusion or gambling prohibition list issued by any authority.
• Providing truthful, accurate, and complete personal information during registration.

Live22my reserves the right to request proof of identity at any time through the KYC (Know Your Customer) process. Failure to comply with a KYC request within the specified timeframe may result in temporary suspension or permanent closure of the account.

3 Account Management and Security

Each user is only permitted to hold one account at live22my. Multiple accounts — whether registered using the same or different information — are prohibited and may result in the closure of all associated accounts and suspension of funds.

You are solely responsible for:

• Keeping your account username and password confidential.
• Ensuring no other party accesses your account without authorisation.
• Notify live22my immediately if you suspect unauthorised access to your account.
• Ensuring your account information is kept up to date and accurate at all times.

Live22my is not liable for any losses arising from unauthorised access caused by a user's negligence in safeguarding their login details. We encourage the use of strong passwords and the two-factor authentication available in your account settings.

4 Deposits, Withdrawals and Financial Transactions

All financial transactions at live22my — including deposits and withdrawals — must be conducted through supported payment methods registered under the same user's name.

Regarding deposits:

• The minimum deposit amount is MYR 30 unless otherwise stated for specific promotions.
• Deposits are processed automatically and are typically credited within 1–5 minutes.
• Live22my is not responsible for any charges imposed by your bank or payment service provider.

Regarding withdrawals:

• The minimum withdrawal amount is MYR 30 for local bank transfers and digital wallets.
• The bank account or wallet number used must be registered under the same name as your live22my account.
• Your first withdrawal must go through the KYC verification process before it can be processed.
• VIP Gold members and above enjoy priority withdrawal channels with faster processing times.
• Live22my reserves the right to place a hold on withdrawals that require additional review for security reasons.

5 Bonuses, Promotions and VIP Programme

Live22my offers a variety of bonuses and promotions from time to time. All such offers are subject to the specific terms stated alongside each promotion, in addition to the following general terms:

• All bonuses are subject to wagering (rollover) requirements that must be met before withdrawals are permitted.
• Bonuses may only be claimed once per person unless otherwise stated.
• Live22my reserves the right to cancel or modify any bonus at any time without prior notice.
• Bonus abuse — including the use of multiple accounts to claim the same bonus — may result in bonus cancellation and account closure.
• The live22my VIP programme rewards players based on accumulated play activity. Tier details and benefits are stated on the VIP us.

6 In-Game Rules and Conduct

All games offered at live22my use a Random Number Generator (RNG) that has been independently verified by a third party to ensure fairness and randomness of game outcomes. Game results are final and cannot be disputed unless a verifiable technical error has occurred.

Users agree to:

• Playing solely for personal entertainment and not for any commercial or professional purpose contrary to these terms.
• Accepting game outcomes as recorded by the live22my server as final.
• Not attempt to exploit any bugs or technical vulnerabilities in the games. If a bug is discovered, users are required to report it to live22my support.
• Taking full responsibility for all wagering decisions made from their account.

7 Prohibited Activities and Conduct

The following activities are strictly prohibited on the live22my platform and may result in immediate account closure, fund suspension, and legal action where applicable:

• Using automated software, bots, or other technological means to play or interact with the platform.
• Registering multiple accounts to claim bonuses or manipulate the system.
• Making deposits using payment methods that do not belong to you.
• Engaging in any form of money laundering or other illegal financial activity.
• Attempting to hack, breach, or disrupt live22my's systems and infrastructure.
• Sharing your account with others or allowing third parties to use your account.
• Abusing the bonus system through structured opposing bets (hedging) designed to guarantee profits from bonuses without genuine risk.

8 Privacy and Data Protection

Live22my respects user privacy and is committed to protecting the personal data collected. The collection, use, and storage of your personal data is governed by Privacy Policy which forms part of this agreement.

By using the live22my platform, you agree that we may:

• Collecting and processing the personal data you provide during registration and use of the platform.
• Using your data for identity verification, fraud prevention, and service improvement purposes.
• Storing records of your transactions and gaming activity as required by law and operational needs.

All data is stored in systems protected with industry-grade encryption. live22my does not sell or share users' personal data with third parties for marketing purposes without your consent.

9 Platform Liability Limits

Live22my provides an entertainment platform on a reasonable-effort basis but does not guarantee that the service will always be free from technical disruptions or errors. To the extent permitted by law, live22my is not liable for:

• Financial losses due to service disruptions, internet connectivity issues, or technical failures beyond our control.
• Losses resulting from unauthorised account access caused by user negligence.
• Losses arising from changes in laws or regulations affecting platform operations.
• Content or services provided by third-party game providers integrated within our platform.

Live22my's maximum liability to any user is limited to the total amount deposited into their account in the 30 days prior to the claim arising.

10 Account Closure and Suspension

Users may close their account at any time by contacting the live22my support team. Prior to closure, any cash balance eligible for withdrawal (having met all wagering requirements) will be processed in accordance with the standard withdrawal procedure.

Live22my reserves the right to suspend or close an account without prior notice if:

• There is a breach of any section of these Terms and Conditions.
• There is activity indicating fraud, abuse, or illegal conduct.
• The user fails to comply with KYC or identity verification requests within the specified timeframe.
• Account inactive for more than 180 consecutive days.

11 Amendments to Terms and Applicable Law

Live22my reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. The date of the most recent update will be shown at the top of this page. We will endeavour to notify users of significant changes via in-platform notifications or the registered email address.

Any disputes arising from the use of the live22my platform will be governed by applicable law. Users agree to first attempt to resolve any dispute through live22my customer support channels before pursuing any formal action.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the use of the live22my platform in general, please contact our team through the available channels:

• Live chat on the platform — available 24 hours a day, 7 days a week
• Support email: [email protected] (displayed as plain text only)
• Section FAQ contains answers to the most frequently asked questions

For responsible gaming-related issues, please visit the Responsible Gaming for more information and tools available to help you manage your gaming habits in a healthy way.