User Data Protection

Privacy Policy live22my —
Your Data Is Seriously Protected

Live22my fully respects the privacy of every user. This page clearly outlines what data we collect, how it is used, and what rights you have as a user of our platform. Reading and understanding this Privacy Policy is an important step before you begin using live22my's services.

Updated: January 2026
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Malaysia

Privacy Commitment

Six Data Protection Principles of live22my

Before reading the full document, here are the six core principles that guide how live22my handles your personal data.

Layered Encryption

All data transmitted between your device and live22my servers is protected with 256-bit SSL encryption. This ensures your personal and financial information cannot be accessed by unauthorized parties during transfer.

Not Sold to Third Parties

Live22my never sells, rents, or shares users' personal data with any third party for marketing purposes. Your data belongs to you — it is not a business asset to be traded.

Control In Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. live22my respects user rights and will process every data-related request within a reasonable timeframe.

Secure Data Storage

User data is stored on servers protected by multiple layers of physical and digital security. Access to the database is restricted to authorized personnel only, with complete audit logs.

Minimal Data Collection

Live22my only collects data that is strictly necessary to provide our services. We do not request irrelevant information and do not retain data longer than required for operational and compliance purposes.

Breach Notification

In the event of any security incident affecting user data, live22my is committed to notifying affected users promptly and taking corrective action as quickly as possible.


Important Note: This Privacy Policy explains live22my's data management practices. By using our platform, you agree to the terms stated here. This Policy should be read together with Terms and Conditions live22my.

1 Introduction and Scope of This Policy

Live22my (operating under the domain live22my.win) is committed to protecting the privacy of all users on our platform. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website, mobile app, and all services we provide.

This policy applies to all users accessing the live22my platform, including unregistered visitors, registered members, and all parties interacting with any aspect of our services. By using the live22my platform, you confirm that you have read and understood this Privacy Policy.

If you have any concerns about privacy or how your data is handled, please contact our team through the channels stated at the end of this document before continuing to use the platform.

2 Types of Personal Data We Collect

Live22my collects personal data in two main ways — information you provide directly and information collected automatically as you use our platform.

Data you provide directly:

  • Full name as shown on your official identification document.
  • Date of birth (for age verification).
  • Email address and mobile phone number.
  • Bank account or digital wallet details for withdrawal processing and KYC purposes.
  • A copy of your identification document (MyKad or passport) during the KYC process.
  • Proof of address (if required for further verification).

Data collected automatically:

  • IP address and general location information.
  • Device type, operating system, and web browser used.
  • Activity data within the platform including games played, betting amounts, and session times.
  • Cookie data and similar tracking technologies (further details in Section 5).
  • Deposit and withdrawal transaction records.
Data Category Example Primary Purpose
Identity Name, date of birth, IC KYC & account verification
Contact Email, phone number Communications & Notifications
Financial Bank account number, wallet Withdrawal processing
Technical IP, device, browser Security & fraud detection
Activity Gaming history, betting Support & responsible gaming

3 How Your Data Is Used

Live22my uses collected personal data solely for legitimate, stated purposes. We do not use your data in ways you would not expect. The following are the primary purposes for data use:

  • Service provision: Managing your account, processing deposits and withdrawals, and enabling you to play on the live22my platform.
  • Identity verification (KYC): Verifying that you meet age and identity requirements before your first withdrawal is processed.
  • Security and fraud prevention: Identifying and preventing suspicious activity, fraud, or violations of platform terms.
  • Communications and support: Sending you important notifications about your account, promotions, and platform updates.
  • Responsible gaming: Monitoring gameplay patterns to identify players who may need support or responsible gaming intervention.
  • Platform improvements: Analyzing platform usage in aggregate (not individually) to enhance the user experience.
  • Legal compliance: Meeting applicable legal and regulatory requirements, including financial record retention.

4 Data Sharing and Disclosure

Live22my does not sell, rent, or disclose users' personal data to third parties for marketing purposes. However, in certain limited situations, data may be shared with the following parties:

  • Payment service providers: Transaction information is shared with FPX, Touch 'n Go eWallet, Boost, MAE, and other payment gateway providers to process your transactions. These providers are bound by strict confidentiality agreements.
  • Technology service providers: Companies that assist us in operating the platform (such as hosting and cybersecurity) may have limited access to data strictly for technical purposes.
  • Legal authorities: live22my will comply with lawful requests from law enforcement authorities or regulatory bodies when required to do so by law.
Our Guarantee: In all of the above data-sharing cases, live22my ensures that recipients are subject to data protection obligations equivalent to our own standards.

5 Cookies and Tracking Technologies

Live22my uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential cookies: Required for essential platform functions such as login sessions and security. These cookies cannot be disabled.
  • Performance cookies: Helping us understand how users interact with the platform so we can improve it.
  • Preference cookies: Saving your preferences such as language and display settings so you don't have to reconfigure them each time.

You can manage cookie settings through your web browser settings. Disabling certain cookies may affect some functions of the live22my platform, especially essential cookies required for login and session security.

6 Data Security Measures

User data security is live22my's top priority. We implement multiple layers of technical and operational security to protect your data from unauthorized access, modification, or destruction:

  • 256-bit SSL encryption for all data transmitted between user devices and our servers.
  • Encryption of sensitive data stored in our database, including financial information.
  • Two-factor authentication (2FA) is available and encouraged for all user accounts.
  • Strict access controls — only authorized personnel can access user data, and every access is logged and audited.
  • Regular security audits conducted by internal teams and independent third parties.
  • Established incident response procedures to address any security breaches swiftly and effectively.
Security Reminder: While live22my maintains robust security measures, the safety of your account also depends on your own actions. Always use a strong password, never share your login details, and log out after each session — especially on shared devices.

7 Data Retention Period

Live22my retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law.

  • Active account data: Retained as long as your account is active and for a reasonable period after account closure.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with financial compliance and audit requirements.
  • Security logs: Retained for 12 months for security incident detection and investigation purposes.
  • KYC documents: Retained as long as the account is active plus the compliance period required by law.
  • Game activity data: Retained as long as the account is active and for responsible gaming-related support.

Once the retention period ends, data will be securely deleted or anonymized in accordance with established procedures to ensure it cannot be recovered or misused.

8 User Rights Regarding Personal Data

As a live22my user, you have the following rights regarding your personal data. You may exercise these rights by contacting our support team:

Access

The right to request a copy of the personal data we hold about you.

Correction

The right to correct inaccurate or incomplete data in your profile.

Deletion

The right to request deletion of your personal data, subject to legal compliance requirements.

Objection

The right to object to the processing of your data for specific purposes such as marketing communications.

Live22my will process all data rights requests within 30 business days from the date the request is received. In complex cases, this period may be extended, and you will be notified of the reason for the delay.

9 Minor User Privacy

The live22my platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we discover that data has been collected from an underage individual, we will take immediate steps to delete that data and close the account in question.

Parents or guardians who become aware that their minor child or ward has registered on the live22my platform are asked to contact our support immediately via live chat so that appropriate action can be taken without delay.

10 Privacy Policy Amendments and Updates

Live22my reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Updated" date at the top of this page will always reflect the date of the most recent revision.

For significant changes, live22my will make every effort to notify users clearly via registered email or in-platform notifications before the changes take effect. Continued use of the platform after notification is considered acceptance of the revised terms.

11 Contact Us About Privacy

If you have any questions, concerns, or complaints about how live22my handles your personal data, or if you wish to exercise any of your privacy rights, please contact us via:

  • In-platform live chat — available 24/7 for immediate assistance.
  • Privacy email: [email protected] (display as text only, not clickable).
  • Please include "Privacy Inquiry" in the subject line of your message so the appropriate team can assist you more promptly.

For more information about your rights and responsibilities as a user, please also refer to Terms and Conditions and page Responsible Gaming ours.

The live22my privacy team aims to respond to all personal data inquiries within 5 business days. For urgent matters involving data security risks, use live chat for an immediate response.
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Your Data Is Safe — Play With Peace of Mind at live22my

With layered encryption, transparent privacy policies, and full commitment to data protection, live22my is a platform you can trust completely. Register today and enjoy a safe and fun gaming experience.

By registering, you agree to Terms and Conditions and Privacy Policy live22my. For players aged 18 and above only.

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